Open letter to bunq

The e-mail bunq sent from a no-reply address. So replying was not possible. I decided to write this “open letter” instead. 

This Wednesday I saw bunq(all lowercase, their preference) had a new pricing structure. I found out about this from Twitter. It was a bit of a surprise. But the more the day progressed and now the day after when I received their “we’re listening” e-mail I keep being amazed at their inability to get the point of what I’m (and many with me) are saying.
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